If you don’t have the Manage Advanced Inbox Feature permissions you can’t access the Macro setting page to create or manage them. I’m able to use the Macros but I can’t find where to create or manage them. This usually happens when a tag in the Macro doesn’t exist in the Group that you’re currently in. Why aren’t all of my Macros showing in the dropdown? The actions within the Macro apply to the Inbox or Review message and notifications appear to verify the actions were applied appropriately. Select the appropriate Macro from the dropdown.Click on the message you want to apply a Macro to.To apply a Macro to an Inbox or Review message: If you aren’t sure if you have these permissions, check your permissions by navigating to your Personal Settings in Sprout. Sprout users with Tag Messages and Manage Message Status permissions can apply Macros to inbox and review messages. How do I apply Macros to messages and reviews? You can choose up to 20 Tags.Īfter Macros are created in Sprout, you can edit and toggle them on/off at any time from the Macros settings page in Global Features.Īdditionally, toggle the Status column on/off to make certain Macros available. Click into the Apply Tags box and search for and select the tags you want to apply.You can also select both options if you want messages tagged and then marked as complete. Select either Apply Tags or Mark as Complete from the Actions dropdown.(Optional) Add a description stating exactly what the Macro will do.Click Create new macro in the upper right of the screen.Note that custom Macros apply across your Sprout Group access. If you aren’t sure if you have this permission, check your permissions by navigating to your Personal Settings in Sprout. Sprout users with Manage Advance Inbox Features permissions can create, edit and delete macros. Macros require you to take action on the individual message, but saves you time in applying tags and marking messages as complete. Automated Rules in the Smart Inbox automatically route messages for you, without any interaction on your part. Macros, while feeling similar, are different from Automated Rules. Note: This feature is only available for Advanced Plans. Instead of spending time adding additional tags and marking messages complete, you can create a custom Macro to automatically complete your message and review workflows. Macros enable you to quickly apply message actions to any Smart Inbox messages for quick triaging.
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